FAQs

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Top FAQs

You can place your order anytime and select a later date for shipping at checkout. We offer this option so that you can get holiday shopping done early (also avoiding any possibility of us selling out), but still receive the freshest cookies possible. 

Lebkuchen has a naturally long shelf life, and we don’t use any artificial preservatives in our products. For the best texture and taste, we recommend enjoying them within a few weeks. 

However, stored properly in a cool, dry place (ideally in an airtight container or their original packaging), lebkuchen will keep for several months. You can also freeze them to further extend the shelf life. Many of our customers actually stock up before the end of our season and freeze the lebkuchen to tide them over until next fall!

We have a flat $10.95 shipping fee. Orders over $100 (after any discounts) going to a single address qualify for free shipping.

You can find the full nutritional information for our lebkuchen on this page.

If you need to change your shipping week, shipping address, gift message, or anything else, please email us at info@leckerlee.com and we'll take care of it.

PRODUCT INFO

We always recommend ordering the Assorted flavor option if it's your first time, as well as for gifts, as that is the most popular flavor option by far. 

When deciding between lebkuchen vs. mini lebkuchen, the lebkuchen are the traditional size, so we recommend them for the most authentic experience. However, many find the lebkuchen quite large and opt instead for the minis, which are about half the size. The minis are also better for sharing, if sending to households with multiple people. 

Lastly, when deciding between a box and a tin, the box is the most economical way (in terms of per unit cost) to enjoy our lebkuchen. Customers tend to select a tin when giving gifts, or if they'd like to add a favorite to their own collection. But the boxes are also nice enough to offer as gifts, so it really depends on your preferences.

Our Nuremberg-style "Elisen" lebkuchen contain 40% almonds and hazelnuts, which is on par with the artisanal lebkuchen bakeries in Nuremberg.

Lebkuchen has a naturally long shelf life, and we don’t use any artificial preservatives in our products. For the best texture and taste, we recommend enjoying them within a few weeks. 

However, stored properly in a cool, dry place (ideally in an airtight container or their original packaging), lebkuchen will keep for several months. You can also freeze them to further extend the shelf life. Many of our customers actually stock up before the end of our season and freeze the lebkuchen to tide them over until next fall!

Almonds (blanched almond flour, almonds), dark chocolate* (cocoa beans, sugar, cocoa butter, emulsifier (sunflower lecithin), natural vanilla extract), sugar, hazelnut flour, egg whites, almond paste (almonds, sugar, water, natural flavor(s)), flour (unbleached hard wheat flour, malted barley flour, niacin, reduced iron, thiamine mononitrate, riboflavin, folic acid), honey, citron and orange peel (with glucose-fructose syrup, citric acid), spices, wafer (wheat flour, potato starch), spring water, baking powder (corn starch, sodium bicarbonate, monocalcium phosphate), sea salt. *Chocolate variety only. CONTAINS: ALMOND, HAZELNUT, EGG, WHEAT. *May contain traces of milk, soy.

You can find the full nutritional information for our lebkuchen on this page. 

Lebkuchen should be stored in a cool, dry place (ideally in an airtight container or their original packaging). It will keep for several months when properly stored. 

They can also be frozen to further extend the shelf life. 

The wafer on the bottom (known as Oblate in German) is edible and made from wheat flour, potato starch, and water. 

Franconian monks in the Middle Ages used communion wafers to prevent the lebkuchen dough from sticking to baking sheets. Modern-day Oblaten evolved as a substitute and remain common in German baking today. We’ve found that many Americans instinctively peel the wafer off — but please don’t! The Oblaten are completely edible and an integral part of the lebkuchen-eating experience.

Our standard lebkuchen is not gluten-free, but we do make a gluten-free version a few times a season. Be sure to pre-order the gluten-free lebkuchen, as we usually sell out.

Our lebkuchen are are dairy free, but the dark chocolate that we use does indicate on its ingredient label that it may contain traces of milk. 

Our lebkuchen are not vegan, as they contain egg whites and honey.

Our lebkuchen is not certified kosher, so it would not be suitable for anyone who strictly keeps kosher.

We typically bake the Milk Chocolate Gianduja covered lebkuchen  in early to mid-November, which is typically when we have a brief lull in production before our peak season starts. 

We usually send out an email when pre-orders are open.

ORDERING INFO

You can place your order anytime and select a later date for shipping at checkout. We offer this option so that you can get holiday shopping done early (also avoiding any possibility of us selling out), but still receive the freshest cookies possible. 

If you need to change your shipping week, shipping address, gift message, or anything else, please email us at info@leckerlee.com and we'll take care of it.

Our lebkuchen boxes have automatically applied bulk discounts (from 7-11%) for 2 or more boxes.

For larger orders over $750, we do offer volume discounts. Please email us at info@leckerlee.com for more information.

There's no need to worry, as we never include invoices/prices with any orders since so many are sent as gifts. 

We do not offer a gift wrap option at this time. However, our lebkuchen comes in the most festive tins (or an elegant box), which we feel stand on their own, no wrapping paper needed.

SHIPPING

We have a flat $10.95 shipping fee. Orders  over $100 (after any discounts) to a single address qualify for free shipping.

Yes, orders over $100 (after any discounts) to a single address qualify for free shipping.

We ship most orders via UPS Ground. 

Orders going to P.O. Boxes, Hawaii, Alaska, and select shipments to other remote destinations are shipped via USPS Ground Advantage (Priority Mail upgrade available). 

Once our season begins, we typically ship orders out within 1-3 business days. If you need your order by a certain date, you can let us know in the Order Notes box at checkout.

During peak holiday shipping weeks, we may have a longer lead time, which will be posted at the top of our main shop page and the section where you select the shipping date for your order.

You can place your order anytime and select a later date for shipping at checkout. We offer this option so that you can get holiday shopping done early (also avoiding any possibility of us selling out), but still receive the freshest cookies possible. 

You can select UPS 2nd-Day Air at checkout. 

If you would like overnight shipping, please let us know in the Order Notes at checkout or email info@leckerlee.com, and we'll let you know the extra cost before proceeding.

We do not ship internationally at this time.

ISSUES, REFUNDS & RETURNS

While tastes vary and not everyone will necessarily enjoy lebkuchen, we do guarantee that we make a high-quality artisanal product with premium ingredients. If you feel we have failed in our mission, we have a 100% money-back guarantee on your first box or tin of lebkuchen.

For food safety and quality reasons, we do not accept returns, even if the package is unopened. However, if you experience any issue with your order, let us know and we will try to make it right for you.

Please let us know as soon as possible if your order is marked by the carrier as delivered but you haven't received it.

We will typically file a claim, which opens an investigation into the missing package.

In our experience, these issues can be resolved pretty clickly (either because the carrier finds the package or determines that it is lost). If not, we can typically send out a replacement package while we wait out the claims process.

If anything in your order arrives damaged, please notify us as soon as possible so that we can make it right.

If possible, it would be helpful if you can provide photographs of the damage, both of the product(s) and the outer shipping box. This helps us to file a claim with the carrier.